Help · Your account and your child’s details
Why we ask for your child’s date of birth
It proves a child is yours before you see their details.
Why we ask
The school links your account to your children. Before you see a child’s name and details, you enter their date of birth. This proves the child is yours.
Wrong tries
After 5 wrong tries, you must wait 15 minutes before you try again.
When we ask again
You enter the date of birth again after you change or reset your password. This keeps your child’s details safe.
Is a child missing, or is a child here who is not yours? Contact the school.
Also in Your account and your child’s details
- Passwords and keeping your account safe
Choosing a password, links that stop working, and keeping your login private.
- Families with two parents or carers
Each parent has their own login, and either one can pay.
- Sixth Form students with their own login
Year 12 and 13 students can book and pay for some things themselves.