If a payment does not work

1. 1. Payment unsuccessful

   If the card payment is declined or cancelled, you see Payment unsuccessful. You have not bought anything.

   Go back and try again. You can use a different card.

   Do you think money was taken from your account? Contact us and give the order number on this page.

   

The pictures come from a test account. Your names, dates and prices will be different.

Also in Paying and receipts

• Pay for one thing now

  Pay by card for one event, trip, club or shop item.

• Pay for several things at once

  Put things in your basket and pay for them in one card payment.

• Find your receipts and past payments

  Download a receipt again, and see everything you have paid for.

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